Vacation Rental Management

Concierge Service for Owners

With Amz Getaways Concierge Service Plan You won’t have to lift a finger. Our local expert management team will market and manage the entire process, and guest experience. With the Concierge plan owners are able to relax knowing Amz Getaways are managing every aspect of managing your home, including all guest interactions.  At Amz our systems are in place to ensure guest can get answers to questions and handle maintenance calls 24/7. At Amz our record to manage and prevent property damages (only 2 out of 1,000 checkouts) is bar none. Amz owners and guest are impressed by our excellent customer services standards – every time.

Earn More Income with Your Vacation Rental

At Amz Getaways we know vacation rental marketing. When a new owner comes on board we input our listings in over 100 well-known vacation rental marketing websites, including ours. (e.g., Expedia, HomeAway, VRBO, Airbnb, etc.), in addition, we’re always promoting our rentals to our database 10,000 travelers who have stayed or inquired with us in the decade we’ve been in business. At Amz we’ve also introduced a revenue management system specifically designed for the vacation rental industry to maximize booking profitability. When you join us we work hard to make sure your vacation rental is properly marketed with HDR photographs, virtual tours, and an outstanding listing. With our combined marketing and social media presence, we’ll make sure you stand out above the crowds.

What owners can expect

Dedicated Owner Representative

Our owner representatives are available to you whenever the need arises. You can call, text, or email your questions or concerns.

Detailed Itemized Month, and Annual Statements

We process payments via electronic ACH once a month and email a statement to you with a breakdown of bookings made, expenses if any, and the owner’s net income.

Always ready for Guest with our Housekeeping app and procedures

Ninety-nine percent of our guest give our housekeepers a four or five-star service, and housekeepers often are incentivized to provide the guest with the ultimate first impression.

Owner Stays

As an owner with Amz Getaways owners can have spontaneous trips and weekend getaways. With long-term rentals, your home is never available to you, your friends, or family. A vacation home is always available for you, your friends, and your family (provided it’s not already reserved). Our owner representatives make reserving your own vacation simple and easy. (Fine Print: We ask you to leave major holidays, and peak season open if possible to maximize profitability)

Exceptional Listings, and Marketing

Owners properties are listed in our system and then syndicated to over 100 different vacation rental marketing websites including Airbnb, HomeAway, VRBO, Tripadvisor, and more.

HDR Photography

Each property is professionally photographed and staged with your existing furnishings. Once a listing agreement is entered Amz will schedule a photography session and provide a worksheet to properly prepare the listing.

No Long Term Commitments 

While retaining homeowners through our excellent service and proven financial results is our goal, and not long-term agreements. If you aren’t happy with our performance, you can stop renting your home with us at any time with notice. We ask that you honor any future reservations on the calendar and give the property team some time to wind down the marketing.

Detailed Support Staff

Propane tank refills, housekeeping, BBQ grill cleanings, hot tub cleanings, mowings, and more. With our conceirge plan, we can schedule, arrange, and meet with vendors on your behalf. (terms and conditions may apply)

We are Amz Getaways

At Amz Getaways we’ve been in business for a decade, and have seen many things change in this industry. We treat every home as if we owned it, but don’t personally own any vacation rentals as many other vacation rental property managers do. We believe this affords Amz the opportunity to unbiasedly book owners properties without a conflict of interest.

Gain Peace of Mind

Dedicated Account and Homeowner Representative

At Amz we encourage owners to utilize their dedicated Account Management team and contact us, adjust your listing inputs, view your statements, payments, ask questions, and communicate with us anytime, anywhere.

Property Damage Protection

Amz has a proactive, and thorough approach to guest damages and is proud to say that less than 1% of checkouts result in any kind of property damage. However, if something does happen, we do provide a property damage protection waiver, and will do everything in our power to make sure its covered or reimbursed.

Security and Safety

With our onsite staff; owners can share alarm, camera, and access apps with Amz getaways owner representatives. Amz can the first point of contact with Alarm companies, police stations, and respond to calls if needed.

Vacation Rental Management

We list your home on sites that matter!

Owner Frequently Asked Questions

How do I find my listing on Amz Getaways website?

To find your listing on our website, use the search tool on the Amz Getaways website and enter the name of the city where your property is located. Once you’ve located the property you can favorite it or take note of the id number following the link.

The example link for property 83626 is

Vacation Rental Management

How do I request a change or update to my listing?

Ensuring your guests never feel misled is paramount, and keeping your property information up to date helps to ensure everything is as described, photographed, and current. If you need to make a change, correct an error, or update the listing to current information you can send an email to with the subject Listing Change Request.

Does Amz Getaways have a requirement for photos?

Amz Getaways believes professional photos are one of the keys for success for a high-performing listing that generates inquiries. Amz has established a series of their photography requirements for our vacation rental listings. Amz requires all photos be in the highest definition possible with the ability to capture the layout of properties while capturing the outdoor views many of our properties are known for. All of our photos must adhere to our photography guidelines.

How do I request a change or update to my listing?

Ensuring your guests never feel misled is paramount, and keeping your property information up to date helps to ensure everything is as described, photographed, and current. If you need to make a change, correct an error, or update the listing to current information you can send an email to with the subject Listing Change Request.

Does Amz have calendar requirements?

Guests have the ability to check real-time calendar availability and book your property through Amz’s website. Amz will instantly confirm bookings received into our system, and as part of our owner agreement homeowners need to keep Amz updated on homeowner bookings stipulated in Amz’s Agreement. The homeowner agrees to honor Amz’s bookings in the event of calendar conflicts and/or double bookings.

How do I make an owner booking?

Owner’s reservations must be made in writing (e-mail. Read receipt is fine), and confirmed by Amz. Amz will not cancel reservations for owner’s to stay after the rental has been paid for. An owner may update the property availability calendar(s) to reflect bookings, maintenance blocks, etc., at any time via email provided that it follows the agreement between the owner and Amz. 

How does Amz Getaways establish vacation rental rates?

Amz performs an in-depth vacation rental comparative market analysis or CMA in establishing the best nightly rates for your home. We will consult with you prior to going live to get approval on the rates, and the owner has the final authority in establishing the rates within the owner agreement. Owners can also able to request a rate review by emailing info(at), and one of our staff will coordinate with the owner’s request.

How does Amz Getaways handle lodging taxes?

Amz will retain and remit lodging taxes collected in the state, city, and county. More than likely homeowners or their managers are required to collect hotel occupancy taxes from guests who book the properties. These taxes are established by city, county, and state agencies often referred to as occupancy, lodging, hotel, transient, accommodation or room taxes. Amz will take care of filling and paying lodging taxes on your behalf in most markets, and will need to know if you have any special agencies or districts that require lodging tax payments.

How does Amz Getaways book my home?

When guests inquire about your home they will receive prompt responses via email and phone from one of our friendly, knowledgeable guest representatives. Amz has systems in place to continually follow up with guests to ensure that we get the bookings.

Amz Getaways has always and will always set the standard in the vacation rental industry for prompt, professional, and courteous guest and homeowner services. When using Amz Getaways website guests will find a simple and easy booking process that includes:

  • Guest representative support
  • An easy online booking system
  • Up-to-date rates and calendars
  • Secure browsing and credit card transactions
  • Online e-signature rental agreements

How do I know if Amz Getaways is right for me?

Amz Getaways is for vacation rental owners who want to earn more income from their property without taking on another “full-time job” of managing vacation rentals on their own. Amz’s owners simply want the peace of mind that they are getting the most out of their rental without all the hassle.

How do I know if my vacation rental is a good fit for Amz Getaways?

Amz’s success is based on Homeowners success, and we accomplish this by providing guests with a world-class vacation experience. With our high standards, we ask owners to meet the following criteria:

  1. Homeowners must legally own or have legal rights to market and book the property
  2. Furnish, and provide certain standard amenities
  3. Make timely repairs, and keep the property in advertised condition.
  4. Guaranty that property is not in an HOA or deed restricted community that does not permit vacation rentals
  5. Allow bookings for major holidays and peak season
  6. Make timely repairs, and keep the property in advertised condition.
  7. A local contact must be available 24/7 to address issues while guests are staying.

*We cannot service timeshares, or countries outside of the United States at this time, although we are working on it.

How do I get started with Amz Getaways services?

Signing up with Amz Getaways is easy. Here’s a quick overview of the process.

  1. Contact us at 1.866.958.9911 (Extension 4).
  2. Complete our homeowner questionnaire so we can determine if Amz Getaways is a good fit for your property.
  3. Sign and complete our Owner Agreement, Profile Sheet, Inventories, and W9.
  4. Once complete, our team will create a professional listing for your home.
  5. Our guest relations team will begin taking and responding to inquiries, following up on all leads, and delivering closed bookings.

How do I get professional photography for my property?

Great high-quality photos are one of the keys to your success, Amz Getaways covers the cost of professional photography for homeowners in an owner agreement.

How long have you been in business?

Amz Getaways, LLC. began as New Braunfels Getaways in 2008 and created Amz Getaways in 2012, and we currently own 145 Domains pertaining to Real Estate, and Travel. We needed a vacation rental company that would work with us to provide quality vacation homes and experiences for our clients, but not finding one we created our own.  We found there to be a great need for a quality property management company and soon began New Braunfels Getaways. As a side note, many of the first owners we signed in 2008 are still with us!

What are the terms of use?

The Terms Of Use or Terms and Conditions can be found by clicking HERE

What Is is owned and operated by Amz Getaways (; a Leading vacation rental company in New Braunfels and Canyon Lake, Texas.

EACH CONDO IN WATERWHEEL CONDOMINIUMS ARE INDIVIDUALLY OWNED AND MANAGEDWaterwheel is not the property association management company, and all inquiries for the property association managers should be directed to PATTON ASSOCIATION MANAGEMENT. If you rented a condominium at Waterwheel Condominiums in New Braunfels, please check your receipt and e-mails to see which company, or owner you rented the unit from. 

Waterwheel Condominiums in New Braunfels offers reserved parking, two community pools, four hot tubs, a private riverfront park, elevators in each building, and private security on weekends. Waterwheel Condominiums are located only a few blocks from the world famous Schlitterbahn Waterpark. Most units are fully furnished, include cable, high-speed internet, and luxurious furnishings.

This complex is ideal for family getaways, corporate lodging, and Winter Texans. Visitors love the proximity to the river, eateries, attractions, as well as the ease of access to units, safe and secure settings, as well as the full service offered by outfitters. is a site potential visitors a place to connect. Waterwheel Condominiums is an ideal getaway alternative to hotels, providing more space and amenities for your money than a hotel room. When you choose to vacation in New Braunfels and Canyon Lake, Texas, you get more than a room and cold breakfast – you get an experience and a chance to create memories to last a lifetime! New Braunfels is host to a chamber of commerce (Greater New Braunfels Chamber of Commerce) and lodging Associations (Greater New Braunfels Lodging and Restaurant Association) and the original Gruene Lodging Association. New Braunfels, Texas, and Comal County has great schools, a good year-round climate, and a small-town community feel.” Besides kayaking, tubing and swimming in summer, New Braunfels holds a German-style festival, Wurstfest (“sausage festival”), every November to celebrate the city’s German heritage, as well as Gruene 10K, Comal County Fair and Rodeo, Old Gruene Market Days, Annual Texas Clay Festival, Annual Tour de Gruene Bicycle Classic, Wassailfest, Wein & Saengerfest, Cowboy Kringle in Gruene, and the Downtown Tree Lighting. All of our wonderful year-round activities attract thousands eager to join the fun.

During the winter season, Winter Texans and Snow Birds come to New Braunfels, Canyon Lake, and surrounding areas. Most Winter Texan visitors are attracted by good weather, recreational activities, restaurants, and lodging. Winter months also are popular with Corporate Housing Guests and Realtors seeking relocation services for their clients. Winter visitors can enjoy excellent lodging at a discount in luxurious fully furnished homes with low rate including utilities.

What do I do with regard to regulatory and tax requirements as an owner?

With the growing vacation rental market, Amz Getaways understands it’s essential to understand the regulations and tax requirements that may apply to homeowners properties. Amz is pleased to offer the following as part of our services.

  • Determine your vacation rental taxes & reporting requirements
  • Apply for your required rental & business licenses
  • Manage your license renewals for the life of your service
  • Calculate your lodging taxes, file your returns & pay amounts due
  • Handle all notices & correspondence with the lodging tax agencies
  • Ensure tax rates, licenses & returns are accurate & timely

How will Amz Getaways make vacation rental management easy for homeowners?

Amz Getaways offers homeowners a unique vacation rental management experience with unparalleled service. When using Amz Getaways we will:

  • Distribute your vacation rental listing on top websites like Amz Getaways, VRBO,, Airbnb, and many others.
  • Take the hassle out of paying State, County, and City Lodging Taxes.
  • Provide detailed Monthly Statements
  • Accept and process guest payments, and deposit refunds
  • Have professional property photography
  • Provide a professional listing creation

Please take a minute to watch our homeowner video.

Does Amz or it's owners own vacation rental properties of their own?

Amz Getaways or its owners do not own any competing vacation rental homes. We don’t compete or funnel business to personal property because we don’t own any. Many competitors do own one or more vacation rental properties, and make sure their properties see a large number of bookings. In doing research always make sure to ask potential companies and their owners how many competing properties they have?